Q: What does the web site migration service include? Will my web site be secure?
A: The website migration service offered by Hosting Box is entirely free of charge and consists of transferring all your website files, databases and e–mails from your current hosting provider to your new web hosting account with us. We will also revise all the configuration settings necessary for your web sites to be completely operational on our state–of–the–art cloud hosting platform.Our techs are completely capable of transferring any type of web site. With years of practical experience behind their backs, they’re well–versed in the inner workings of our cloud hosting platform, our Control Panel as well as all other popular Control Panels. For them, transferring a custom–built web application with plenty of custom libraries is as easy as transferring a plain WordPress–based blog.
Q: How much time will the website migration procedure take?
A: We try to perform all website migrations as quickly as possible. However, we don’t have a fixed time frame for website migrations. There are various factors that you have to take into account – the very size of your web site and the workload of our website migration staff, etc. We always try to implement each migration in less than 48 hours. With smaller–sized sites, our team usually manages to finish in less than 24 hours.
Q: What details will I have to give to your Website Migration Department?
A: Yep. We’ll need to have the name of the website that you wish us to move. We will also need a way to log into your old web hosting account so that we can get the content pertaining to your site.
Q: My present hosting account has delicate data inside. How can I trust you?
Q: Will my site be offline during the transfer?
A: Nope. Your website will remain reachable online during the transfer. As soon as everything is done on our end, we will inform you so that you can preview it and check for problems. If everything is fine, all you will have to do is edit your domain name’s DNS settings.
Q: Will my current hosting provider need to provide any info/help?
A: No. Aside from your login details for the Control Panel, we won’t require anything. We’ll never contact your web hosting provider. They will not know anything about the migration either.
Q: Which web hosting platforms do you support?
A: We support all Linux–based web hosting platforms. Essentially, if we can acquire access to your Control Panel, we will be able to transfer your web site.The only platforms that we don’t support are closed–source website building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.