Service Uptime Guarantee
What exactly are service uptime guarantees? How do you take advantage of them?
The service uptime for any hosting account is of crucial importance. If you use a web server which has recurrent problems and your website is not available for long periods of time, it is more likely that website visitors shall not return. In case you have an online store, for instance, this will mean lost prospective customers and less financial gain. Your internet sites might even get penalized by search engines like yahoo with lower rankings regardless of how good their content is. To avoid this kind of scenario, always ensure that the hosting service you get is stable. In this way, the success of your website will depend only on its content and your advertising and marketing campaigns and will not be affected by hosting-related factors that you have no control over.
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Service Uptime Guarantee in Hosting
All of our
hosting plans feature a 99.9% service uptime guarantee. We are able to achieve that by using a cutting-edge cloud hosting platform where every single service (files, e-mail messages, databases, etc.) has its own cluster of web servers. We don't run everything on just a single machine as most companies do, so we have practically eradicated the downtime of any service and even in peak times we can balance the load between web servers for the greatest achievable performance of your sites. If one web server fails, the other ones within the cluster will take over in order to enable uninterrupted functioning of the sites. To avoid infrastructural challenges, our hosting server facilities use highly effective diesel backup generators and a number of independent Internet providers as to make certain that targeted traffic will be able to reach your internet sites no matter what. We also have a crew of knowledgeable administrators overseeing the servers 24/7/365.
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Service Uptime Guarantee in Semi-dedicated Hosting
Our
semi-dedicated server packages include a 99.9% uptime guarantee. In fact, you won't notice any downtime or service disruptions at all due to the fact that we use an innovative cloud platform and instead of managing everything on just a single web server like most providers do, we have different clusters of servers that handle each and every service - files, e-mail messages, CP, databases, etcetera. We also have a customized load-balancing system, so our web hosting service is much more stable in comparison with what you'd ordinarily find on the market. To make certain that nothing will disrupt the work of your websites, our server facilities have diesel powered backup generators and a few independent Internet providers. We have hardware and software firewalls to prevent DDoS attacks and administrators watching the servers 24/7 to handle any software issue that may appear.
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Service Uptime Guarantee in VPS Web Hosting
All of our Virtual Private Server plans feature a 99.9% uptime warranty. The stability and availability of the service is guaranteed by several Internet providers and diesel-powered backup generators. In addition, we use new hardware for the physical hosting servers where the VPS accounts are set up to steer clear of any possibility of hardware dysfunction and each part has been tested extensively. The integrity of your info is guaranteed through enterprise-level hard drives working in RAID and the uptime guarantee time includes all routine maintenance procedures, so your web sites will be up and running basically without any disruptions. Our skilled admins will resolve immediately any software issue that could appear, so even if there is a problem with a different
virtual private server account on the physical server, your VPS shall not be affected. The hosting server uptime is listed on our site and not concealed in our Terms of Service because we can keep our promise and provide an incredibly stable hosting service.
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Service Uptime Guarantee in Dedicated Servers Hosting
If you buy a
dedicated server package through us, you’ll be able to reap the benefits of our service and network uptime guarantee. We'll make sure that your web server is online a minimum of 99.9% of the time no matter what. We employ new, carefully tested hardware to assemble each and every hosting server and we ensure that all pre-installed software is functioning properly before the machine is handed over to the customer. We have also taken measures to avoid any possible infrastructural issues - the continuous power supply is guaranteed by powerful diesel generators, while 24/7 accessibility to the dedicated servers is guaranteed via multiple independent Internet service providers. Our experts are available 24/7, including weekends & holidays, so even if any unexpected challenge comes up, they'll handle it quickly to avoid any downtime of your machine and the web sites or offline applications accommodated on it.