Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour answer guarantee with all our Linux hosting packages packages, which means that each support request you email is going to be answered to in less than sixty minutes max. Our support company members are qualified to very quickly take care of any situation and to supply you with quick information on any concern that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • You could contact us 24x7x365 with any question you could have involving our products and services. We have now specialists available most of the time to give assistance whenever needed. Feel free to use the ticket system or drop an e–mail at any time, or you can pick–up the phone or make use of the online chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Hosting Box’s Control Panel has a huge know–how base that’s built–into all parts. In each section, you will find a Help press button which will load for you a variety of step–by–step courses on how to employ a certain feature or accomplish a selected action. Moreover, we have generated guide videos to help you to get a better idea of the Control Panel’s interface.