1 hour ticket response
We are focused on supplying a swift and accurate answer to every trouble ticket submitted by a customer. Our competent customer service team representatives will review your question and will think of the most effective solution. We offer a 1–hour response time guarantee for all technical support tickets. In fact, our average ticket response time has proven to be 20 minutes.
An Exceptional Client Care Service
We’ve got a team of web hosting support experts who will be happy to answer all your questions every time you require help. Most of our customer support staff representatives have lots of years of experience in the Linux hosting packages market, which means that you can always count on prompt and exhaustive answers to your questions.
An Intuitive Help Section
To help you get a quick hint on how you can use a certain feature, we have integrated a really intuitive Help section in your Web Control Panel. You can search through an immense collection of web hosting account management articles and website administration articles, explore our F.A.Q. archive or check our instructional video tutorials.