Assistance Channels

  • 1 hour ticket response time

  • A one hour Inquiry Resolution Warranty

  • Our group of specialists will do their best to reply to your advice tickets within up to 1 hour. If, however, the trouble you have stumbled upon needs the assistance of our Admin =Team,= we will forward the ticket to the administrator in charge and will write a note to tell you.

  • Top quality support service

  • Qualified Tech Help Service

  • We give you 24 hours a day customer support through a ultra–fast ticket program integrated into your Control Panel. You can e–mail us at any time about any of the apps that come installed in advance on your virtual server, which include the desired Linux OS version, the server management panel and our custom produced Web Control Panel.

  • Intuitive help center

  • An Educational Help Zone

  • In the Web Control Panel that is offered absolutely free with your virtual server, you will discover an information–rich Help section, which includes all you should be informed on when taking care of your sites and programs. We have included a wide selection of how–to reports and video tutorials that display the important website supervision responsibilities in an easy to read manner.